Terms of Service

Last updated: November 9, 2026

These Terms of Service ("Terms") govern your use of the Coach Surreal website and any fitness coaching, programs, content, or materials we provide (together, the "Services"). "Coach Surreal," "we," "us," and "our" refer to the business that operates the Services. By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. What we provide

Coach Surreal provides online 1:1 fitness coaching. Coaching clients receive a training program designed for their body and lifestyle, and coaching on exercise and nutrition habits, delivered online. Clients may follow their program at home or in a gym.

2. Not medical advice

• The Services are fitness coaching and general education. They are not medical advice, diagnosis, or treatment, and they are not a substitute for care from a physician, registered dietitian, or other licensed health professional.
• Consult your physician before starting any exercise or nutrition program, and before making changes to your diet, especially if you are pregnant or nursing, have a medical condition or injury, or take medication.
• You are responsible for telling us about any health condition, injury, or limitation that may affect your training.
• If you feel pain, dizziness, shortness of breath, or any other unusual symptom while exercising, stop immediately and seek medical help.

3. Assumption of risk

Exercise and changes to your diet involve risk, including the risk of injury. You choose to take part in the Services voluntarily, you are responsible for training within your own limits, and you assume the risks of physical activity to the fullest extent permitted by law.

4. No guarantee of results

We do not guarantee any specific result from the Services, including any amount of weight loss, fat loss, muscle gain, or change in body composition, health, or appearance. Individual results vary and depend on many factors, including your starting point, consistency, health, sleep, stress, genetics, and other factors outside our control. Client stories shared on our website or social media reflect those individuals' experiences and are not typical or a promise of what you will achieve.

5. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services.

6. Purchases

If you purchase coaching or any other program from us, the description of what is included, the price, the coaching period, and the purchase terms will be presented to you at the time of purchase. Those purchase terms form part of these Terms. Payments are processed by third-party payment providers, and your payment is also subject to their terms. If you pay using a financing or buy now, pay later option, your repayment obligations are governed by your agreement with that provider.

7. Your access

Coaching, programs, and materials are for your personal use only. You may not share your login credentials or give others access to paid content. We may suspend or end your access if you violate these Terms.

8. Intellectual property

Our training programs, videos, written materials, and templates are owned by Coach Surreal or its licensors and are protected by copyright and other laws. We grant you a limited, non-exclusive, non-transferable license to use that content for your own personal fitness for as long as your coaching lasts. You may not copy, resell, redistribute, publish, or create derivative works from our content without our written permission.

9. Acceptable use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law
• Give us false information about your identity or your health
• Harass, abuse, or harm our coach, other clients, or anyone else
• Interfere with or attempt to gain unauthorized access to the Services

10. Third-party tools and links

The Services may use or link to third-party websites, apps, or services, such as scheduling, messaging, and payment tools. We do not control and are not responsible for them, and your use of them is subject to their own terms.

11. Disclaimer of warranties

The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by law, Coach Surreal will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability for any claim relating to the Services will not exceed the amount you paid us for the Services in the twelve months before the claim arose.

13. Indemnification

You agree to indemnify and hold harmless Coach Surreal and its owners and contractors from any claims, losses, or expenses, including reasonable attorneys' fees, arising from your use of the Services or your violation of these Terms or any law.

14. Governing law

These Terms are governed by the laws of the state in which Coach Surreal is organized, without regard to its conflict of law rules.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will change the "Last updated" date above. Your continued use of the Services after an update means you accept the revised Terms.

16. Contact

Questions about these Terms can be sent through the contact form on our website.